CHICAGO -- July 30, 2004 - Orbitz (Nasdaq: ORBZ), the site with the most travel options that makes it easy to find great deals, today announced a new rate guarantee on all OrbitzSaver hotels. Orbitz's new rate guarantee is the company's promise that OrbitzSaver hotels offer the lowest price on the web.
"OrbitzSaver hotel rates have always offered our customers the best value," said John Samuel, executive vice president of Consumer Travel at Orbitz. "Orbitz's new rate guarantee reinforces our ongoing commitment to provide travelers with the lowest possible prices on the most sought-after hotels."
If a customer finds a lower rate online for the same accommodations within 24 hours of booking an OrbitzSaver, Orbitz will refund the price difference. The refund is good for rates found on hotel web sites and other online travel agencies.
OrbitzSaver hotels provide rates that offer consumers sizable savings on hotel rooms. More than 16,500 hotels provide OrbitzSaver rates, including large chains, boutiques and resorts.
To inquire about a reimbursement, customers should submit an email request to OrbitzSaverGuarantee@orbitz.com with specifics about where online the lower rate was found.
Orbitz is a leading online travel company that enables travelers to search for and purchase a broad array of travel products, including airline tickets, lodging, rental cars, cruises and vacation packages. Since launching its website to the general public in June 2001, Orbitz has become the third largest online travel site based on gross travel bookings. On www.orbitz.com, consumers can search more than 455 airlines, as well as rates at over 65,000 lodging properties and at 23 car rental companies. Orbitz, Inc. became a publicly traded company on Dec. 17, 2003, when its shares were listed on the Nasdaq National Market under the ticker symbol ORBZ. For more information on the company, visit www.orbitz.com.