New Functionality to include Group Cruise Telesales Experts, Alumni Rates and
Cruise Ship Reviews
CHICAGO and WOBURN, Mass., Dec. 17 /PRNewswire-FirstCall/ -- Orbitz
Worldwide (NYSE: OWW), a leading global online travel company, today announced
it has reached an agreement with World Travel Holdings (WTH) to manage cruise
fulfillment for the Orbitz (http://www.orbitz.com) and CheapTickets
"This agreement represents an advanced capability for our customers as
more travelers are getting comfortable booking their cruise experience
online," said Sam Fulton, Vice President and General Manager, Transportation,
Orbitz Worldwide, Inc. "In addition to an improved online experience, we will
also enable Orbitz and CheapTickets customers to book cruise vacations through
highly trained, experienced and dedicated telesales staff."
In total -- between branded cruise websites and online travel agencies --
PhoCusWright projects double-digit gross bookings growth for customers
making their cruise reservations online through 2009.
The World Travel Holdings agreement provides Orbitz Worldwide with a large
selection of cruise ship inventory where customers can choose from over 155
ships on 18 different cruise lines.
In addition to inventory, the agreement provides Orbitz and CheapTickets
customers access to special discounted rates and value added services. The
improved functionality includes:
-- 24/7 Telesales and Support: Cruise customers will have access to 24/7
expert help and advice from dedicated telesales and support staff.
-- Group Cruise Experts: Customers can now take advantage of special group
cruise offerings for compelling deals for bookings of 8 cabins or more.
-- Alumni Rates: Orbitz and CheapTickets will now provide special cruise
line rates and discounts to returning bookers of cruise vacations.
-- Improved Ship Information: Orbitz and CheapTickets will provide robust
content onsite for all cruise lines and ships, including itineraries,
deck plans, information on dining & public rooms, stateroom layouts
with rich imagery and 360 degree views of cabins and common areas.
-- Reviews & Ratings: Access to over 2,000 peer customer and professional
reviews for most ships and itineraries offered.
-- Accessibility Information: Orbitz and CheapTickets cruise destinations
will have helpful information about accessibility -- specifically for
wheelchair-bound customers (e.g., door widths, bathroom features, etc)
and hearing impaired persons (e.g., listening device kits, telephone
-- Seniors and New Child Pricing: Cruise shoppers will be able to view
cruise pricing based on passenger age for those cruise lines which
offer discounts for cruisers under 18 and over 55.
"World Travel Holdings will provide Orbitz Worldwide customers all the
tools and content they need to plan the perfect voyage," said John Walsh, SVP,
Marketing & Product, World Travel Holdings, Inc. "Be it a Caribbean getaway
from the cold this winter or an Alaskan cruise this summer, this partnership
will provide Orbitz Worldwide customers with all their travel needs when they
take to the open seas."
About Orbitz Worldwide
Orbitz Worldwide (NYSE: OWW) is a leading global online travel company
that uses innovative technology to enable leisure and business travelers to
research, plan and book a broad range of travel products. Orbitz Worldwide
owns and operates a portfolio of consumer brands that includes Orbitz
(http://www.orbitz.com), CheapTickets (http://www.cheaptickets.com), ebookers
(http://www.ebookers.com), HotelClub (http://www.hotelclub.com), RatesToGo
(http://www.ratestogo.com), the Away Network (http://www.away.com) and
corporate travel brand Orbitz for Business (http://www.orbitzforbusiness.com).
For more information, visit the Orbitz Worldwide Investor Relations website at
About World Travel Holdings (WTH)
With more than two decades of experience selling direct to consumers,
World Travel Holdings (formerly NLG) is a global leader in the travel
industry. WTH sells cruise and land vacations both through travel agents and
direct to the consumer via several sophisticated websites and telesales
centers. Their well-recognized brands include CruisesOnly, Cruise411, Vacation
Outlet, rooms.com, Cruises.com, Creative Leisure International, Villas of
Distinction, Trips of Distinction, Cruise One, and Cruises, Inc., as well as a
wide array of private-label partner brands. Forbes listed WTH's cruise website
as "Best of the Web" three years in a row and it is the only cruise site named
to Travel+Leisure magazine's Top 35 Travel Websites. WTH's vast portfolio of
partner brands includes BJ's Vacations, Hotwire.com Cruises, Overstock.com
Travel, Priceline.com Cruises, American Airlines Cruises, Continental.com
Cruises, JetBlue Cruises, US Airways Cruises, and many others. For more
information on WTH or its portfolio of brands, visit
 PhocusWright, Inc. "PhocusWright's U.S. Online Travel Overview, 7th
Edition. SECTION 9: Cruise -- Suppliers Pick Up Speed as Cruisers
Gradually Take to the Web." November 2007.
Brian Hoyt of Orbitz Worldwide, +1-312-894-6890,