New innovation makes Orbitz the first travel company to automatically refund travelers when cheaper hotel rates are booked on Orbitz.com
CHICAGO, May 5 /PRNewswire/ -- Orbitz.com (www.orbitz.com) today launched Hotel Price Assurance(SM), an industry-leading innovation that promises customers the best Orbitz rate for their hotel. Here's how it works: you book any pre-paid hotel on Orbitz, another Orbitz customer subsequently books the same hotel stay at a lower rate, and Orbitz automatically sends you a check for the difference. Hotel Price Assurance provides peace of mind to consumers who want to book early but be protected in case rates drop later - and it's completely automatic.
The launch of Orbitz Hotel Price Assurance follows the introduction of Total Price hotel search results in April. Orbitz is the only major online travel company to show base rate, taxes & fees, and Total Price per night upfront in the initial search results, making it radically easier for consumers to search for hotels. Competitors don't show Total Price on the initial search results page, meaning that customers have to select a hotel before knowing how much it will cost to book.
In April, Orbitz also significantly reduced hotel booking fees on all hotels around the world for rooms booked by July 15. Of course, lower hotel booking fees mean a lower Total Price.
"At Orbitz we have a laser-like focus on improving the customer experience when booking hotels online," said Barney Harford, president and CEO of Orbitz Worldwide. "With the introduction of Total Price hotel search results, dramatically reduced hotel booking fees and now Hotel Price Assurance, Orbitz is leading the industry and delivering unparalleled value to consumers."
"These recent innovations in hotel complement the strong competitive position Orbitz has established in air, where Flight Price Assurance and the recent removal(1) of flight booking fees have clearly established Orbitz as the place to book flights online," continued Harford.
For details on Orbitz Hotel Price Assurance visit www.orbitz.com/priceassurance.
For details on the Orbitz hotel fee cut promotion visit www.orbitz.com/hotelfeecut.
For details on the Orbitz "Fly Fee Free" promotion visit www.orbitz.com/nofees.
Orbitz.com (www.orbitz.com) is a leading online travel company that enables travelers to search for and purchase a broad array of travel products, including airline tickets, hotel rooms, rental cars, cruises and vacation packages. Since launching its website to the general public in June 2001, Orbitz.com has become one of the largest online travel sites in the world. On Orbitz.com consumers can search more than 80,000 suppliers worldwide including airlines, hotels and car rental companies. Orbitz.com is owned by Orbitz Worldwide.
About Orbitz Worldwide
Orbitz Worldwide is a leading global online travel company that uses innovative technology to enable leisure and business travelers to research, plan and book a broad range of travel products. Orbitz Worldwide owns a portfolio of consumer brands that includes Orbitz (www.orbitz.com), CheapTickets (www.cheaptickets.com), ebookers (www.ebookers.com), HotelClub (www.hotelclub.com), RatesToGo (www.ratestogo.com), the Away Network (www.away.com), and corporate travel brand Orbitz for Business (www.orbitzforbusiness.com). For more information on partnership opportunities with Orbitz Worldwide, visit corp.orbitz.com.
Orbitz Worldwide uses its Investor Relations website to make information available to its investors and the public at www.orbitz-ir.com. You can sign up to receive email alerts whenever the company posts new information to the website.
(1) Valid for round-trip or one-way flights through May 31, 2009. Excludes multi-carrier itineraries and flights originating outside the U.S., Canada, Mexico and the Caribbean.
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Web site: http://www.orbitz.com/