Online travel agent waives fees on hotel bookings
March 4th 2010 - ebookers.com, one of Europe's leading online travel agents, today announces plans to waive hotel cancellation and amendment fees on its websites.
From today, any customer who has booked a hotel through ebookers.com will no longer pay a fee to ebookers for changes or cancellations, providing travellers with greater flexibility and reassurance when it comes to planning their accommodation.
Customers needing to amend or cancel their bookings previously paid a standard fee to ebookers.com but under the new rules, customers will only be required to pay a fee if the hotel in question has its own cancellation policy in place.
In addition, ebookers has also removed all booking fees across its entire hotel portfolio.
President of ebookers.com, Tamer Tamar comments: 'ebookers provides customers with more than 95,000 accommodation options for leisure or business stays in the UK and abroad.’
'We understand that there are occasions when travel plans change. By removing charges and cancellation fees on hotels, we recognise and act on the fact that consumers value their flexibility and peace of mind.’
<ends>
For more information please contact the ebookers press office on 020 7025 6650 or email ebookerspressoffice@redconsultancy.com
About ebookers.com
ebookers.com, one of Europe's largest online travel agents, prides itself on making travel booking decisions easier and offers excellent value travel with a best price guarantee. ebookers.com is a brand that is owned by Orbitz Worldwide (NYSE: OWW). It has origins going back 20 years and has close relationships with leading travel suppliers of hotels and airlines. It offers a huge selection of choice from over 200 airlines, 86,000 hotels around the globe and car hire from most of the major international brands as well as providing both ski and cruise packages.
About Orbitz Worldwide: Orbitz Worldwide (NYSE: OWW) is a leading global online travel company that uses innovative technology to enable leisure and business travellers to research, plan and book a broad range of travel products. Orbitz Worldwide owns a portfolio of consumer brands that includes Orbitz (www.orbitz.com), CheapTickets (www.cheaptickets.com), ebookers (www.ebookers.com), HotelClub (www.hotelclub.com), RatesToGo (www.ratestogo.com), the Away Network (www.away.com) and corporate travel brand Orbitz for Business (www.orbitzforbusiness.com). For more information, visit the Orbitz Worldwide Investor Relations website at http://www.orbitz-ir.com.
