CHICAGO, IL - August 15, 2007 - The number of corporations and business travelers booking travel online continues to grow, evidenced by a recent PhoCusWright study that estimated the US Domestic online corporate travel industry at $36 billion per year and growing. For those corporate customers embracing online travel but still in need of dedicated, on-location travel agent support, Orbitz Worldwide (NYSE: OWW) is answering the call.
Travelport for Business, one of Orbitz Worldwide's leading corporate travel brands, is now offering that high-touch, person-to-person service through the introduction of on-location agents for its corporate clients.
"We're pleased to extend our full-service agent capabilities into customer's corporate locations to provide an even higher level of service," said Dean Sivley, COO and general manager, Orbitz Worldwide Corporate Travel Solutions Group. "This is a benefit in which many customers have expressed an interest and furthers the Orbitz brand commitment to providing proactive, world-class customer care at every touch point."
Leveraging Travelport for Business' Agent Desktop technology and integrated booking system, on-location agents will provide dedicated support and a seamless traveler experience between online bookings, offline agent reservations and after-hours customer support. As part of the on-location agent arrangement, companies and their travelers will also have their own dedicated 800-number, which dials direct to their on-location agent.
About Orbitz Worldwide's Corporate Travel Solutions Group
Orbitz Worldwide's Corporate Travel Solutions Group includes managed travel products Orbitz for Business and Travelport for Business. Orbitz Worldwide currently serves over 2,000 corporate customers and more than one million managed business travelers. Orbitz for Business launched in 2002 as one of the first full-service business travel programs offered by an online agency. Travelport for Business, ideal for programs with more comprehensive travel requirements, launched in 2005 and deploys innovative technologies that integrate the online platform and offline agent services. Both full-service corporate travel agencies offer greater control over travel spend and policy, and feature an easy-to-use, configurable travel management solution backed by 24x7 proactive customer care.
About Orbitz Worldwide
Orbitz Worldwide (NYSE:OWW) is a leading global online travel company that uses innovative technology to enable leisure and business travelers to research, plan and book a broad range of travel products. Orbitz Worldwide owns and operates a portfolio of consumer brands that includes Orbitz (www.orbitz.com), CheapTickets (www.cheaptickets.com), ebookers (www.ebookers.com), HotelClub (www.hotelclub.com), RatesToGo (www.ratestogo.com) and the Away Network (www.away.com) and corporate travel brands Orbitz for Business and Travelport for Business (www.travelportcorporatesolutions.com)
Brodeur PR (for Orbitz Worldwide Corporate Travel Solutions)