CHICAGO, IL 02-23-2007 —
Orbitz for Business, the corporate travel brand within Orbitz Worldwide, which serves more than one million business travelers, today announced that OrbitzTLC Mobile Access would be made available for its managed customers. The wireless service enables corporate travelers to check their travel itineraries through any web-enabled cell phone (http://mobile.orbitz.com
). Additionally, like other users, corporate travelers will be able to retrieve flight status information for dozens of airlines and hotel availability in 20 U.S. markets.
OrbitzTLC Mobile Access was first introduced to Orbitz.com customers in August 2006 as part of OrbitzTLC, the innovative proactive customer service experience that propelled the website's growth last year. The mobile access feature is free, wireless carrier neutral, available 24/7 and accessible to anyone with the ability to search the Web via their mobile device (standard service provider fees may apply).
"There has been great demand for OrbitzTLC Mobile Access since its launch last summer and I'm very pleased that we can now offer this exceptional feature to our corporate customers at Orbitz for Business," said Dean Sivley, COO and general manager, Orbitz for Business. "OrbitzTLC is about giving travelers added value and better control, and in today's travel climate wireless is the lifeline for both business and leisure travelers."
According to market research firm PhoCus Wright, the most visible and powerful trend that has arisen from recent advances in online technology is "the undeniable and unavoidable desire of Web users to take control of their travel experience." With the OrbitzTLC Mobile Access feature, Orbitz for Business customers will be able to navigate a simple yet useful menu of the following travel services:
- "My Trips" - Find and view Orbitz for Business travel itineraries.
- "Flight Status" - Travelers can check flight status, departure and arrival times, by selecting an airline from a drop down menu and inputting flight numbers.
- "Contact Us" - Travelers can call a customer booking agent to assist with their travel needs, with one click from the main menu.
- "Find Hotel" - For any traveler who needs to find an available hotel at the last minute, OrbitzTLC Mobile Access searches the website's inventory and displays five "real time" property vacancy options of varying price points.
The "Find Hotel" search feature on OrbitzTLC Mobile Access locates hotels in 20 U.S. markets,. The results page includes a hotel's neighborhood, star rating and starting prices for room rates.
As part of OrbitzTLC, Orbitz for Business customers currently receive proactive alerts notifying travelers and their designated contacts of flight status changes, cancellations and any event that might impact travel. The alerts can be sent to customers as an email, SMS Text message or via an actual or automated phone call. Orbitz is the only travel site with a seasoned team of former U.S. military air traffic controllers, travel agents, former airline employees and a journalist who monitor travel conditions and events that can impact a trip 365 days a year.
About Orbitz for Business
Orbitz for Business is part of the corporate solutions group of Orbitz Worldwide, serving over 2,000 customers and more than a million corporate travelers. Launched in 2002, Orbitz for Business was one of the first full-service business travel programs offered by an online agency.
Orbitz (www.orbitz.com) is a leading online travel company that enables travelers to search for and purchase a broad array of travel products, including airline tickets, lodging, rental cars, cruises and vacation packages. Since launching its website www.orbitz.com to the general public in June 2001, Orbitz has become the third largest online travel site based on gross travel bookings. On Orbitz, consumers can search more than 400 airlines, more than 65,000 lodging properties worldwide and 13 car rental companies. Orbitz is a Travelport brand. Travelport (www.travelport.com) is one of the largest and most geographically diverse travel companies, dedicated to creating the exceptional travel experiences the world demands.