CHICAGO, Nov. 11, 2014 (GLOBE NEWSWIRE) -- The Orbitz Rewards loyalty program continues to win over travelers and industry experts alike. In just over a year, Orbitz Rewards has enrolled nearly 3 million members and been recognized by the 2014 American Customer Satisfaction Index (ACSI) as the #1 travel rewards program among online travel companies. The program has also earned several awards including a 2014 Appy Award for the integration of Orbitz Rewards into the Orbitz mobile apps and an Illinois Technology Association (ITA) Award for Outstanding Technology Development.
Now, this week the Orbitz Rewards program was honored with two Platinum awards in the Best Customer Insights in Customer Experience and Technology and Trends categories at the Loyalty 360 Customer Engagement & Experience Expo in Dallas, Texas. The Platinum award is the highest honor given in each category.
"Orbitz.com is focused on being the most rewarding place for consumers to plan and book travel," said Sam Fulton, president of Orbitz.com. "As we created the program we kept the customer in the forefront and built the technology in-house. Receiving awards for customer insights and technology and trends is great recognition for the teams across our company that worked hard to bring the Orbitz Rewards program to fruition and create a unique, seamless and rewarding experience for our customers."
Loyalty360 CX Awards are presented to brands that have demonstrated excellence in categories including: Multi and omni-channel strategy, brand messaging, customer-centric culture, customer insights, and technology and trends. A jury consisting of 10 industry professionals reviewed and scored each entry. To make the awards objective and unbiased, judges scored each entry based on strict scoring guidelines. The winning brands exceled at creating meaningful and memorable customer experiences that build and sustain customer loyalty.
To join the Orbitz Rewards program or for more information visit, www.orbitz.com/rewards.
Orbitz.com is a leading travel website that enables consumers to search for and book a broad range of hotels, flights, car rentals, cruises, vacation packages and destination activities. Since launching in June 2001, Orbitz.com has become one of the world's largest online travel sites. Orbitz.com now offers the groundbreaking Orbitz Rewards loyalty program—the only program where customers can earn rewards immediately on flights, hotels and packages, and redeem instantly on tens of thousands of hotels worldwide. Use the Orbitz Rewards Visa® Card to earn even more rewards. Orbitz.com is the #1 way to book travel on mobile devices, be it using our apps (get them at www.orbitz.com/mobile) or our smartphone-optimized website (m.orbitz.com), both of which are tailored for smartphones and tablets. The Orbitz app won the 2014 Appy Award for best travel app. Orbitz also ranks #1 in Online Travel Website Customer Satisfaction in the 2014 American Customer Satisfaction Index. Follow Orbitz on Facebook, Twitter and through the Orbitz Travel Blog. Orbitz.com is operated by Orbitz Worldwide (NYSE:OWW).
About Orbitz Worldwide
Orbitz Worldwide (NYSE:OWW) is a leading global online travel company using technology to transform the way consumers around the world plan and purchase travel. Orbitz Worldwide operates the consumer travel planning sites Orbitz (www.orbitz.com), ebookers (www.ebookers.com), HotelClub (www.hotelclub.com) and CheapTickets (www.cheaptickets.com). Also within the Orbitz Worldwide family, Orbitz Partner Network (www.orbitz.com/OPN) delivers private label travel technology solutions to a broad range of partners including some of the world's largest airlines and travel agencies, and Orbitz for Business (www.orbitzforbusiness.com) delivers managed travel solutions for companies of all sizes. Orbitz Worldwide makes investor relations information available at investors.orbitz.com.
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