Print Page  Close Window

News Releases

Printer Friendly Version View printer-friendly version
<< Back
Orbitz Localizes Vacation Planning Experience With Live Destination Specialists

CHICAGO, April 8, 2008 /PRNewswire/ -- Planning a trip to a new destination can be a challenge, with decisions about which airport to fly into, where to stay, and local activities that are available, all in an unfamiliar region or city. To provide travelers with the local expertise they need to make these decisions, Orbitz ( introduces live destination specialists for select vacation hotspots, who are available to assist online bookers with planning the perfect vacation.

"Booking a trip online is quick and easy when you're traveling to familiar territory," said Tom Russell, Group Vice President of Brand Marketing, Orbitz Worldwide. "For new visitors to popular places like Orlando, Las Vegas, Hawaii or Cancun, access to a travel expert with local insider knowledge can be invaluable in helping make decisions that will ensure a memorable trip."

Orbitz destination specialists are a team of travel experts with extensive knowledge of local information in key travel markets. Each specialist has completed intensive training and spent significant time in their select locations to gain local knowledge and expertise. Destination specialists are available to travelers as they browse to assist with vacation package bookings, consisting of air, hotel and car reservations, as well as attractions and services.

When a customer is browsing vacation packages in select markets on, and a specialist is available, a message will appear asking the customer if they would like to speak live to an Orbitz destination expert. If the customer elects to do so, they enter their phone number and the specialist immediately calls the customer to answer any questions they may have.

Destination experts are currently in place for the Hawaiian Islands as well as Mexico's Yucatan Peninsula, including Cancun, Riviera Maya and Cozumel. Future plans call for the addition of specialists to serve roughly 12 markets, including Cabo San Lucas, Puerto Vallarta, Dominican Republic, Orlando, Miami and the Florida Keys, Jamaica, Bahamas, Las Vegas, Southern California and Puerto Rico.

About Orbitz:

Orbitz ( is a leading online travel company that enables travelers to search for and purchase a broad array of travel products, including airline tickets, hotel rooms, rental cars, cruises and vacation packages. Since launching its website to the general public in June 2001, Orbitz has become one of the largest online travel sites in the world based on gross travel bookings. On Orbitz, consumers can search more than 80,000 suppliers worldwide including airlines, hotels and car rental companies. Orbitz is a brand that is owned and operated by Orbitz Worldwide (NYSE: OWW).

About Orbitz Worldwide

Orbitz Worldwide (NYSE: OWW) is a leading global online travel company that uses innovative technology to enable leisure and business travelers to research, plan and book a broad range of travel products. Orbitz Worldwide owns and operates a portfolio of consumer brands that includes Orbitz (, CheapTickets (, ebookers (, HotelClub (, RatesToGo (, the Away Network ( and corporate travel brand Orbitz for Business ( For more information on how your company can partner with Orbitz Worldwide, visit


Abby Hunt of Orbitz, +1-312-894-4734,; or David Cohen of Brodeur, +1-617-587-2877,, for Orbitz

"Safe Harbor" Statement under the Private Securities Litigation Reform Act of 1995: Statements in this press release regarding Orbitz Worldwide Inc.'s business which are not historical facts are "forward-looking statements" that involve risks and uncertainties. For a discussion of such risks and uncertainties, which could cause actual results to differ from those contained in the forward-looking statements, see "Risk Factors" in the Company's Annual Report or Form 10-K for the most recently ended fiscal year.